WhatsApp and Zoho Desk integration

WhatsApp is a cross-platform messaging and Voice over IP (VoIP) service that enables users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media securely. With end-to-end encryption and a user-friendly interface, WhatsApp allows for group chats and real-time communication, fostering seamless connections with friends, family, and colleagues worldwide. Accessed via mobile devices or web browsers, it offers versatile functionality for personal and business communication needs.

Zoho Desk is a cloud-based customer service software designed to help businesses manage and improve their customer support. It offers features like multi-channel ticketing, automation of repetitive tasks, and a customizable interface, enabling teams to efficiently track and resolve customer issues. The platform provides insightful analytics for better decision-making and a self-service portal for customers to find answers independently. With Zoho Desk, organizations can enhance customer satisfaction and streamline support operations.