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How to connect Delighted and Scoro
Create a New Scenario to Connect Delighted and Scoro
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Scoro will be your first step. To do this, click "Choose an app," find Delighted or Scoro, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Scoro Node
Next, click the plus (+) icon on the Delighted node, select Scoro from the list of available apps, and choose the action you need from the list of nodes within Scoro.
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Authenticate Scoro
Now, click the Scoro node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Scoro settings. Authentication allows you to use Scoro through Latenode.
Configure the Delighted and Scoro Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Scoro Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Scoro, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Scoro integration works as expected. Depending on your setup, data should flow between Delighted and Scoro (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Scoro
Delighted + Scoro + Slack: When a new response is received in Delighted, the details are used to find or create a client in Scoro. A Slack message is then sent to the relevant account manager.
Scoro + Delighted + Google Sheets: When a project is updated in Scoro, send an email survey via Delighted. Log the survey response data to Google Sheets.
Delighted and Scoro integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Scoro
Use Scoro in Latenode to automate project & client management tasks. Automatically sync data between Scoro and other tools, like accounting or marketing platforms. Create custom workflows to streamline sales, billing, or reporting, using Latenode’s visual editor and flexible API for deeper integration.
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FAQ Delighted and Scoro
How can I connect my Delighted account to Scoro using Latenode?
To connect your Delighted account to Scoro on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Scoro accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Scoro tasks from positive Delighted feedback?
Yes, you can! Latenode allows triggering Scoro tasks based on positive feedback in Delighted, ensuring prompt action and improved customer satisfaction. Automate follow-ups easily!
What types of tasks can I perform by integrating Delighted with Scoro?
Integrating Delighted with Scoro allows you to perform various tasks, including:
- Create Scoro tasks for negative Delighted feedback automatically.
- Update Scoro client information based on Delighted survey responses.
- Send thank-you notes in Delighted upon project completion in Scoro.
- Trigger Scoro reports based on Delighted satisfaction scores.
- Create new Scoro contacts from new Delighted survey participants.
Can I customize the data mapping between Delighted and Scoro?
Yes! Latenode offers flexible data mapping. Use JavaScript code blocks to transform and tailor data flow between Delighted and Scoro precisely.
Are there any limitations to the Delighted and Scoro integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time synchronization might be subject to API rate limits.
- Complex data transformations require JavaScript coding knowledge.
- Historical data migration between apps might require manual setup.
