How to connect Delighted and Signnow
Create a New Scenario to Connect Delighted and Signnow
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Signnow will be your first step. To do this, click "Choose an app," find Delighted or Signnow, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Signnow Node
Next, click the plus (+) icon on the Delighted node, select Signnow from the list of available apps, and choose the action you need from the list of nodes within Signnow.

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Signnow

Authenticate Signnow
Now, click the Signnow node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Signnow settings. Authentication allows you to use Signnow through Latenode.
Configure the Delighted and Signnow Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Signnow Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Signnow
Trigger on Webhook
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Delighted
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Delighted, Signnow, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Signnow integration works as expected. Depending on your setup, data should flow between Delighted and Signnow (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Signnow
Delighted + Slack + Signnow: When a new negative response is received in Delighted, a notification is sent to a Slack channel. Simultaneously, a service recovery document is triggered in Signnow to address the customer's concerns.
Signnow + Delighted + Salesforce: When a new event (contract signing) occurs in Signnow, a customer satisfaction survey is sent via Delighted. The customer's record in Salesforce is then updated based on the survey response.
Delighted and Signnow integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Signnow
Automate document signing with Signnow in Latenode. Request signatures automatically when specific events occur in your other apps. Streamline contract workflows and approvals without manual intervention. Latenode provides the flexible logic and integrations Signnow lacks, automating end-to-end processes with AI and custom scripts.
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See how Latenode works
FAQ Delighted and Signnow
How can I connect my Delighted account to Signnow using Latenode?
To connect your Delighted account to Signnow on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Signnow accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send signed agreements based on Delighted survey responses?
Yes, you can! Latenode's visual editor makes it easy to trigger Signnow document sending based on Delighted survey feedback, ensuring prompt action and improved customer satisfaction.
What types of tasks can I perform by integrating Delighted with Signnow?
Integrating Delighted with Signnow allows you to perform various tasks, including:
- Automatically send contracts after positive survey feedback.
- Generate agreements when negative feedback needs follow-up.
- Update customer records in a CRM after document signing.
- Create tasks for your team based on combined data.
- Archive signed documents and survey responses in a database.
How can I customize the data flow between Delighted and Signnow?
Latenode allows for deep customization using JavaScript and AI, so you can transform and map data between Delighted and Signnow exactly to your needs.
Are there any limitations to the Delighted and Signnow integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic may require JavaScript for advanced customization.
- Large-scale data processing could be subject to API rate limits.
- Real-time synchronization depends on Delighted and Signnow API availability.