How to connect Delighted and Zoho Books
Create a New Scenario to Connect Delighted and Zoho Books
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Zoho Books will be your first step. To do this, click "Choose an app," find Delighted or Zoho Books, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Books Node
Next, click the plus (+) icon on the Delighted node, select Zoho Books from the list of available apps, and choose the action you need from the list of nodes within Zoho Books.

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Zoho Books

Authenticate Zoho Books
Now, click the Zoho Books node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Books settings. Authentication allows you to use Zoho Books through Latenode.
Configure the Delighted and Zoho Books Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Zoho Books Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Zoho Books
Trigger on Webhook
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Delighted
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Delighted, Zoho Books, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Zoho Books integration works as expected. Depending on your setup, data should flow between Delighted and Zoho Books (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Zoho Books
Delighted + Slack + Zoho Books: When a new response with a low score is received in Delighted, a message is sent to a designated Slack channel notifying the accounting team about the dissatisfied customer. This allows for prompt follow-up and resolution of any issues, improving customer retention and satisfaction tracking within Zoho Books.
Zoho Books + Delighted + Zoho CRM: When a new sales invoice is created in Zoho Books, a customer satisfaction survey is automatically sent via Delighted. The survey response is then recorded and associated with the customer's record within Zoho CRM, providing a comprehensive view of the customer's experience.
Delighted and Zoho Books integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Zoho Books
Automate Zoho Books tasks inside Latenode. Create invoices, track payments, and manage contacts in response to triggers from other apps. Connect accounting data to your CRM, e-commerce, or marketing platforms with no-code ease. Customize workflows with JavaScript for complex calculations and conditional logic. Pay only for execution time.
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FAQ Delighted and Zoho Books
How can I connect my Delighted account to Zoho Books using Latenode?
To connect your Delighted account to Zoho Books on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Zoho Books accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger invoice creation upon positive Delighted feedback?
Yes, you can! Latenode enables automated workflows that create Zoho Books invoices when you receive positive feedback in Delighted, streamlining your billing processes and rewarding customer satisfaction.
What types of tasks can I perform by integrating Delighted with Zoho Books?
Integrating Delighted with Zoho Books allows you to perform various tasks, including:
- Automatically create invoices in Zoho Books based on positive Delighted survey responses.
- Update customer details in Zoho Books when new feedback is received in Delighted.
- Trigger personalized follow-up emails via Delighted after invoice payments in Zoho Books.
- Track customer satisfaction scores alongside financial data in Zoho Books.
- Send thank you notes via Delighted upon invoice payment confirmation in Zoho Books.
Can I customize data mapping between Delighted and Zoho Books on Latenode?
Yes! Latenode’s flexible data mapping and JavaScript support let you precisely control how data flows between Delighted and Zoho Books, adapting to your unique needs.
Are there any limitations to the Delighted and Zoho Books integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization might be subject to API rate limits.
- Complex conditional logic may require JavaScript knowledge.
- Custom field mapping depends on API availability in both apps.