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Route LiveChat conversations to WhatsApp Personal Account for immediate follow-up, ensuring no lead goes cold. Latenode's visual editor makes complex routing simple, and our affordable pricing means you scale without breaking the bank.
Connect LiveChat and WhatsApp Personal Account in minutes with Latenode.
Create LiveChat to WhatsApp Personal Account workflow
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Create a New Scenario to Connect LiveChat and WhatsApp Personal Account
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a LiveChat, triggered by another scenario, or executed manually (for testing purposes). In most cases, LiveChat or WhatsApp Personal Account will be your first step. To do this, click "Choose an app," find LiveChat or WhatsApp Personal Account, and select the appropriate trigger to start the scenario.
Add the LiveChat Node
Select the LiveChat node from the app selection panel on the right.
LiveChat
Configure the LiveChat
Click on the LiveChat node to configure it. You can modify the LiveChat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WhatsApp Personal Account Node
Next, click the plus (+) icon on the LiveChat node, select WhatsApp Personal Account from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Personal Account.
LiveChat
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WhatsApp Personal Account
Authenticate WhatsApp Personal Account
Now, click the WhatsApp Personal Account node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Personal Account settings. Authentication allows you to use WhatsApp Personal Account through Latenode.
Configure the LiveChat and WhatsApp Personal Account Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the LiveChat and WhatsApp Personal Account Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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WhatsApp Personal Account
Trigger on Webhook
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LiveChat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring LiveChat, WhatsApp Personal Account, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the LiveChat and WhatsApp Personal Account integration works as expected. Depending on your setup, data should flow between LiveChat and WhatsApp Personal Account (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Google Sheets + WhatsApp Personal Account: When a chat is deactivated in LiveChat, the transcript and customer details are logged to a Google Sheet. A summary is then sent to the customer via WhatsApp.
WhatsApp Personal Account + LiveChat + HubSpot: When a new message is received via WhatsApp from a contact not present in LiveChat, a new contact is created or updated in HubSpot.
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
Related categories
About WhatsApp Personal Account
Automate WhatsApp Personal Account messaging within Latenode to send notifications, gather data, or provide basic support. Build visual workflows triggered by events, then enrich or route message data to other apps. Scale customer interactions without complex code and per-step costs—use Latenode to connect WhatsApp to your business.
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How can I connect my LiveChat account to WhatsApp Personal Account using Latenode?
To connect your LiveChat account to WhatsApp Personal Account on Latenode, follow these steps:
Can I automatically send LiveChat transcripts to WhatsApp?
Yes, you can! Latenode enables sending transcripts directly to WhatsApp, keeping records centralized. Use no-code blocks or JavaScript for advanced customization. Benefit: Improved accessibility and record-keeping.
What types of tasks can I perform by integrating LiveChat with WhatsApp Personal Account?
Integrating LiveChat with WhatsApp Personal Account allows you to perform various tasks, including:
How do I handle file attachments from LiveChat on Latenode?
Latenode handles attachments seamlessly. Use file parsing blocks to extract data, or send them directly to storage. Benefit: streamlined document workflows.
Are there any limitations to the LiveChat and WhatsApp Personal Account integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: