.svg){kind=icon}
How to connect Delighted and Grist
Create a New Scenario to Connect Delighted and Grist
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Grist will be your first step. To do this, click "Choose an app," find Delighted or Grist, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
+
1
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Grist Node
Next, click the plus (+) icon on the Delighted node, select Grist from the list of available apps, and choose the action you need from the list of nodes within Grist.
1
Delighted
⚙
+
2
Grist
Authenticate Grist
Now, click the Grist node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Grist settings. Authentication allows you to use Grist through Latenode.
Configure the Delighted and Grist Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Grist Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
Grist
1
Trigger on Webhook
⚙
2
Delighted
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring Delighted, Grist, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Grist integration works as expected. Depending on your setup, data should flow between Delighted and Grist (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Grist
Delighted + Grist + Slack: When a new response is received in Delighted, particularly a Detractor score, the details are logged as a new record in Grist. A notification is then sent to a designated Slack channel to alert the team.
Grist + Delighted + Zendesk: When a record is created or updated in Grist and meets a certain threshold (e.g., feedback score), a survey is sent via Delighted to gather more information. Simultaneously, a Zendesk ticket is created to address the feedback.
Delighted and Grist integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
Related categories
About Grist
Use Grist in Latenode to build custom data dashboards and manage complex data sets within your automation workflows. Trigger flows based on Grist updates, or write data back to Grist after processing. Add custom logic with JavaScript and scale without per-step fees, creating powerful data-driven automations.
Similar apps
Related categories
See how Latenode works
.svg)
.png)
FAQ Delighted and Grist
How can I connect my Delighted account to Grist using Latenode?
To connect your Delighted account to Grist on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Grist accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Grist with new Delighted survey responses?
Yes, you can! Latenode allows real-time updates from Delighted to Grist, providing immediate insights. Leverage AI-powered analysis and custom workflows for deep data processing.
What types of tasks can I perform by integrating Delighted with Grist?
Integrating Delighted with Grist allows you to perform various tasks, including:
- Track customer satisfaction trends over time using survey data.
- Trigger personalized follow-ups based on survey feedback scores.
- Create detailed reports on customer sentiment with Grist formulas.
- Segment customers in Grist based on their Delighted survey responses.
- Centralize feedback data to improve product development pipelines.
What Delighted survey events can trigger workflows in Latenode?
You can trigger workflows based on new survey responses, updated scores, and completed surveys, enabling automated actions.
Are there any limitations to the Delighted and Grist integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Grist formulas might require advanced JavaScript knowledge.
- Real-time data sync depends on the Delighted API's rate limits.
- Historical data migration needs a separate initial setup flow.
