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How to connect Jira and JustCall
Create a New Scenario to Connect Jira and JustCall
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Jira, triggered by another scenario, or executed manually (for testing purposes). In most cases, Jira or JustCall will be your first step. To do this, click "Choose an app," find Jira or JustCall, and select the appropriate trigger to start the scenario.
Add the Jira Node
Select the Jira node from the app selection panel on the right.
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Add the JustCall Node
Next, click the plus (+) icon on the Jira node, select JustCall from the list of available apps, and choose the action you need from the list of nodes within JustCall.
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Authenticate JustCall
Now, click the JustCall node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your JustCall settings. Authentication allows you to use JustCall through Latenode.
Configure the Jira and JustCall Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Jira and JustCall Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Jira, JustCall, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Jira and JustCall integration works as expected. Depending on your setup, data should flow between Jira and JustCall (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Jira and JustCall
Jira + JustCall + Slack: When a high-priority issue is created in Jira, automatically initiate a call via JustCall to a specified contact and notify the relevant team in Slack through a public channel message.
JustCall + Google Sheets + Jira: Log all JustCall call details to a Google Sheet. If specific keywords are detected in the call, create a Jira ticket for follow-up.
Jira and JustCall integration alternatives
About Jira
Sync Jira issues to other tools or trigger actions based on status changes. Automate bug reporting, task assignment, or notifications without code. Latenode lets you visually integrate Jira into complex workflows. Extend functionality with JavaScript and control costs with execution-based pricing, not per-step fees.
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About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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See how Latenode works
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FAQ Jira and JustCall
How can I connect my Jira account to JustCall using Latenode?
To connect your Jira account to JustCall on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Jira and click on "Connect".
- Authenticate your Jira and JustCall accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Jira issues from JustCall call summaries?
Yes, you can! Latenode's AI blocks can parse call transcripts and create detailed Jira issues automatically. This saves time and ensures every call is properly tracked.
What types of tasks can I perform by integrating Jira with JustCall?
Integrating Jira with JustCall allows you to perform various tasks, including:
- Creating new Jira issues when a call ends in JustCall.
- Updating Jira issues with notes from JustCall call recordings.
- Sending SMS via JustCall when a Jira issue status changes.
- Logging JustCall call details as comments in relevant Jira issues.
- Triggering JustCall callbacks based on Jira issue updates.
How does Latenode handle complex data transformations with Jira?
Latenode's JavaScript blocks allow for advanced data manipulation, ensuring seamless integration even with complex or custom Jira fields.
Are there any limitations to the Jira and JustCall integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on API availability and rate limits.
- Custom field mapping requires configuration based on your Jira setup.
- Complex workflows with high volumes may require optimized Latenode resource allocation.
