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How to connect Jira and Simplesat
Create a New Scenario to Connect Jira and Simplesat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Jira, triggered by another scenario, or executed manually (for testing purposes). In most cases, Jira or Simplesat will be your first step. To do this, click "Choose an app," find Jira or Simplesat, and select the appropriate trigger to start the scenario.
Add the Jira Node
Select the Jira node from the app selection panel on the right.
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Add the Simplesat Node
Next, click the plus (+) icon on the Jira node, select Simplesat from the list of available apps, and choose the action you need from the list of nodes within Simplesat.
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Authenticate Simplesat
Now, click the Simplesat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplesat settings. Authentication allows you to use Simplesat through Latenode.
Configure the Jira and Simplesat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Jira and Simplesat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Simplesat
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Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring Jira, Simplesat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Jira and Simplesat integration works as expected. Depending on your setup, data should flow between Jira and Simplesat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Jira and Simplesat
Jira + Simplesat + Slack: When a Jira issue is updated (specifically, when it's resolved), a satisfaction survey is sent via Simplesat. The response to the survey is then shared in a designated Slack channel.
Simplesat + Jira + Google Sheets: When a new answer is received in Simplesat, the score is checked. If the score is below a defined threshold, a new bug issue is created in Jira and the answer details are logged to a Google Sheet.
Jira and Simplesat integration alternatives
About Jira
Sync Jira issues to other tools or trigger actions based on status changes. Automate bug reporting, task assignment, or notifications without code. Latenode lets you visually integrate Jira into complex workflows. Extend functionality with JavaScript and control costs with execution-based pricing, not per-step fees.
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About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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See how Latenode works
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FAQ Jira and Simplesat
How can I connect my Jira account to Simplesat using Latenode?
To connect your Jira account to Simplesat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Jira and click on "Connect".
- Authenticate your Jira and Simplesat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Simplesat surveys after Jira ticket resolution?
Yes, you can! Latenode allows triggering Simplesat surveys upon Jira ticket resolution, automating feedback collection. Use our visual editor and add custom logic to personalize survey delivery based on issue type for better data.
What types of tasks can I perform by integrating Jira with Simplesat?
Integrating Jira with Simplesat allows you to perform various tasks, including:
- Automatically sending customer satisfaction surveys after Jira ticket closures.
- Creating new Jira issues from negative feedback received in Simplesat.
- Updating Jira tickets with customer feedback data from Simplesat surveys.
- Tracking customer satisfaction scores directly within Jira issues.
- Generating reports on customer satisfaction based on Jira project data.
Can I customize survey delivery based on the Jira issue type?
Yes! Latenode's low-code platform lets you customize survey triggers and content based on Jira issue details, ensuring relevant feedback collection and improved data analysis.
Are there any limitations to the Jira and Simplesat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex survey logic in Simplesat might require custom JavaScript code.
- Initial data synchronization between Jira and Simplesat may take some time.
- Rate limits on the Jira or Simplesat API could affect high-volume workflows.
