Delighted and TickTick Integration

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Automatically turn negative Delighted survey responses into actionable tasks in TickTick. Latenode's visual editor and JavaScript support enable custom logic, so you can address customer issues faster and more efficiently without overpaying.

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Delighted

TickTick

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and TickTick

Create a New Scenario to Connect Delighted and TickTick

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or TickTick will be your first step. To do this, click "Choose an app," find Delighted or TickTick, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Delighted

Sign In

Run node once

Add the TickTick Node

Next, click the plus (+) icon on the Delighted node, select TickTick from the list of available apps, and choose the action you need from the list of nodes within TickTick.

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Authenticate TickTick

Now, click the TickTick node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your TickTick settings. Authentication allows you to use TickTick through Latenode.

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Configure the Delighted and TickTick Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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TickTick Oauth 2.0

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The action ID

Run node once

Set Up the Delighted and TickTick Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, TickTick, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and TickTick integration works as expected. Depending on your setup, data should flow between Delighted and TickTick (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and TickTick

Delighted + TickTick + Slack: When a new negative response is received in Delighted, a task is created in TickTick to address the feedback. A notification is then sent to a designated Slack channel to alert the support team.

TickTick + Delighted + Google Sheets: When a task is completed in TickTick, a customer satisfaction survey is sent via Delighted. The survey response is then recorded in a Google Sheet for tracking and analysis.

Delighted and TickTick integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About TickTick

Use TickTick within Latenode to automate task creation from various triggers like new form submissions or database entries. Keep projects on track by automatically generating tasks and subtasks, assigning due dates, and sending reminders. Integrate TickTick with other apps for a streamlined workflow—avoid manual task management and improve team productivity.

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FAQ Delighted and TickTick

How can I connect my Delighted account to TickTick using Latenode?

To connect your Delighted account to TickTick on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and TickTick accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create tasks from negative survey responses?

Yes, you can! Latenode allows you to instantly turn negative Delighted feedback into actionable TickTick tasks, ensuring prompt issue resolution and boosting customer satisfaction.

What types of tasks can I perform by integrating Delighted with TickTick?

Integrating Delighted with TickTick allows you to perform various tasks, including:

  • Create a new task in TickTick for each new negative Delighted survey response.
  • Update task status in TickTick when a Delighted survey is marked as resolved.
  • Add survey responses to TickTick task comments for detailed context.
  • Trigger a task in TickTick to follow up with promoters from Delighted surveys.
  • Create recurring TickTick tasks to analyze Delighted feedback trends weekly.

How easily can I customize Delighted data processing within Latenode?

With Latenode's built-in JavaScript blocks, you can easily transform Delighted data, create custom logic, and extend your TickTick workflows.

Are there any limitations to the Delighted and TickTick integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time synchronization depends on Delighted and TickTick API availability.
  • Complex data transformations may require JavaScript knowledge.
  • Historical data migration between the two apps is not directly supported.

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